Live Chat Software by Champion Consulting
Knowledgebase : Pre-Sales
Yes, you may host your friends. If you want your friends to have their own control panels for their sites, you'll need to get a reseller account.
Yes, you can password protect directories within cPanel.

Are You Still Using Microsoft FrontPage?
Microsoft FrontPage has been a popular program used by many for a number of  years. Many users don’t realize that
Microsoft actually quit producing any new versions and packaging FrontPage in its office versions in 2003 and it discontinued support
for the product in 2006. This means that Microsoft no longer provides any extension updates for web hosting servers.
The resulting consequence is that features such as hit counters, mail forms, guest pages and search boxes and other features can
result in errors or very simply fail to work at all. In addition to the fact that server extension updates are no longer available cPanel
is forcing an EOL (end of life) because the Apache software foundation has discontinued support for it which will open security holes due
to the lack of updates.

What Does This Mean to FrontPage Users?
As we move forward to our end of life date on November 04, 2013 for enabled FrontPage server extensions, new sites will
be able to use only the basic non-script features of FrontPage 2003. Basic text and images on a FrontPage site will still work after that,
but any features that requires FrontPage server extensions may stop working at any time unless you make changes to the special scripting that
FrontPage has enabled on your web pages.

Many hosting companies have already quit supporting FrontPage extensions or will do so in the very near future.
FrontPage 2003 FTP publishing and basic page design will remain intact but FrontPage 2002 and earlier versions FTP will fail and you
will need to consider newer methods.

What Should I Use Now?
Many new options have become available for web publishing and web design since the Microsoft FrontPage product has been discontinued.
WordPress is a popular web design platform which can be installed through your cPanel, coffee cup is a very nice HTML editor.
There is also an editor within the cPanel file manager and  RVSite Builder is another option which is offered free to Champion Consulting clients.

Since FTP for  FrontPage versions before 2002 will no be supported you can consider..
•    FileZilla FTP program  is also a good FTP program which will allow you to publish or add files from your site.

•    WebDAV Web Distributed Authoring and Versioning (WebDAV) is an extension of the Hypertext Transfer Protocol (HTTP) that
facilitates collaboration between users in editing and managing documents and files.

Our support area includes several FTP options for you to explore as well.
Additionally, Microsoft addresses what you should do when your hosting server does not have FrontPage server extensions enabled.

While FrontPage offered many users an easy to use and near universally supported platform for web design and publishing,
the program has now been replaced by many other choices which are capable of creating web pages, supporting special scripting needs and FTP functions
which are much more sophisticated and more well suited to the updated server configurations which most web hosting companies now utilize.

What Can I Do If I Absolutely Still Must Use FrontPage?
If you still feel that you really must continue to use FrontPage then an alternative is available. We can offer a 10% discount off of our
VPS plans for those of you who still require the use of FrontPage and would like to have it even though Apache will no longer be updating it.
You can contact sales@championconsulting.com, open a live chat session or submit a ticket to our sale and billing department
if you need additional information or would like to take advantage of this particular offer.

We are here to help!
If you are still using FrontPage and you need assistance because of this change then we are here to help you.
We understand that this transistion may create issues and display problems on some users web pages and we will be able to assist you.
Please contact our technical support department and they can assist with the needs you have to make this a smooth transition.


Remember EOL is November 04, 2013 so please contact us before you have issues.

How do I become a reseller?

Read more about our reseller program at http://www.championconsulting.com.com/reseller-hosting/resellers/reseller.html.

Be sure to read our "how to" at
http://support.championconsulting.com/docs/reseller/howto.php

You can then sign up for reseller account using our online order form.


How do I move my site from my old host to your servers?

Transferring your account to us can be an easy process with zero downtime if done properly. To do so you only need a little preparation and allow for about 3-4 days overlap between the two hosts. Your primary concern is having control of your domain names. This is paramount as you will need to be able to change the nameservers for the domain name.

We have developed a guide to assit you with this process at :
http://support.championconsulting.com/docs/transfer.php

Summary:

1. Purchase a new hosting account with us at Champion Consulting.

2. With your login information for your new account with us upload your web content to the new server and configure any email addresses you use/need via IP address.

3. Once the new server is tested and functions as needed via IP address, log in to your domain name registrar interface and update the DNS nameservers to (ns1.championconsulting.com & ns2.championconsulting.com)

3a. (optional) If you use a high traffic, database driven site, it is wise to setup remote access to the database on your old web hosting server during the DNS propagation process. This ensures that your database stays in sync and up to date all on one server.

4. Continue to check email on both the old and new hosting servers via IP address to ensure that no communications are lost during the DNS propagation.

5. After about 72 hours DNS propagation should be complete and if all testing shows your new account is fully functional you can close the old account.

5a. (optional) If you chose to use remote access listed in step 3a you will need to shutdown your site using a temporary webpage or to let your users know there is some work in progross for a moment. Transfer your database from the old server, set your connection script to use the "local” database, and turn your site back on.

6. Close your old account at your previous provider and enjoy the luxury of true and unmatched hosting here at Champion Consulting!

Following the above steps will prevent any downtime for your site and allow you to ensure that neither emails nor database updates are lost in the transfer process.
How does your affiliate or referral program work?

You start by creating an affiliate account in the client section of our site. You will be provided with further instructions on how to use your custom affiliate URL to send others to us.

Currently, if you refer a client to us and they stay with our services past 90 days we will credit your account $25! Please check out more details at http://www.championconsulting.com/affiliates/

Typically:

- Shared and Reseller accounts take 15-25 minutes to set up.
- Semi-dedicated and dedicated takes 24-48 hours to set up.

Upon signing up, you'll receive an email stating that Champion Consulting has received your order and is processing it. You may then receive an email which states if you have balances that need to be paid prior to account activation. After your order has been paid verified, you will receive your welcome email and be on your way to getting your web site online with Champion Consulting.
Champion Consulting brands will NOT place ads on your site. That is one of the many advantages of having a paid host.


We do have a default 404 page that can be replaced in a few seconds with your own that we recommend doing to help maximize your traffic. If you aren't sure how to do this open a ticket with us and we will be happy to do it for you. A 404 page is what loads when someone visits a page on your site that doesn't exist.
Help Desk Software by Champion Consulting