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Knowledgebase : VPS/Dedicated

cPanel is down on my VPS, how do I restart it?

If your cPanel/WHM is down on your VPS, you can restart it from SSH. You first need to login to your VPS as root user via SSH, and then issue this command:

service cpanel start

Or

service cpanel restart

Note: to learn more about SSH and how to use it, please refer to this section:

If your cPanel/WHM is down on your VPS, you can restart it from SSH.

You first need to login to your VPS as root user via SSH, and then issue this command: service cpanel start

Or service cpanel restart

Note: to learn more about SSH and how to use it, refer to this SSH (Shell):

I have a shared/SDX/reseller account. Why should I upgrade to VPS?

VPS is a virtual private server that gives you a separate process environment not shared by other users with root (admin) level access to you. What this means is that:

- You can customize your hosting environment and server to your needs. This option is not available on shared/SDX/reseller server as the same server software is used by all users, so not all settings can be changed to your liking.

- Your IP addresses are not shared with anyone else.

- You can run background servers/processes on you VPS.

- You have full root access to your VPS.

However, at the same time, VPS hardware resources (especially CPU) comes from the same machine shared by other VPS. Therefore, the CPU is limited as compared to say a shared SDX plan.

With the hosting services we provide, the best upgrade path depends on Control or Power.

For Control, the upgrade path is:

Shared : Reseller : VPS : Dedicated

For Power, the upgrade path is:

Shared : VPS : SDX : Dedicated

What is a Virtual Private Server (VPS)?

Virtual Private Servers are the most advanced step in server virtualization technology. They are used to partition a single physical server into many isolated virtual private servers. Each VPS looks and behaves exactly like a real networked server system, complete with its own set of init scripts, users, processes, filesystems, etc.

Each Virtual Private Server has a guaranteed amount of RAM that can be used at any time no matter what.

Yet there is always a certain amount of RAM still available on the server and not used by any VPS.

As long as those resources are available, you will be able to go over that limit of guaranteed RAM.

Privvmpages is your burstable limit and if you are going over the limit, it is time to upgrade your plan to the next one or reduce your memory requirements by fixing the code that is trying to use more RAM.

Example:

1mbps unmetered or 150 GB Bandwidth In the example above - you have two options for your bandwidth allotment.

The first one is 1mbps unmetered.

This translates to your bandwidth being unlimited - however its speed is capped at 1mb per second.

The alternative of 150GB metered - means that your bandwidth is tracked to a cap of 150GB - but you are able to utilize the full speed of the bandwidth pipe - most often 100mbps.

What name servers do I use for my domains on my VPS?

Please register your private name servers using the tutorial that applies to your domain registrar of your main domain:

Please use the two additional IPs already bound on your VPS for your name servers. You should have received those IPs in your welcome email.

Once you have registered your name servers, it will take 24~48 hours for the DNS propagation then your private name servers will be ready for use.

Note: All control panels including cPanel, Plesk, Interworx and DirectAdmin provide automatic management of your name servers on your VPS so any domain related changes you do will be reflected immediately.

Alternatively, you can use our name servers and request changes/additions through support tickets, however, we may apply a fee for such changes as it takes time to manually create and make changes to name servers and is error prone which will cause problems for you and your end users.

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