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Important Note About Sales Taxes
Posted by Support Admin on 09 July 2020 01:26 PM

Dear Customers:

After conducting a sales tax study over the last many months, we are implementing the collection of sales taxes for those that are required to be remitted under the law. The collection of sales taxes will begin immediately.

Initially, we are only collecting from clients who reside in the State of Connecticut and will be implementing collection for the remaining states in the near future.

If you are exempt from sales taxes, please contact us directly


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Updates regarding Global Covid-19 Pandemic
Posted by Support Admin on 09 July 2020 01:04 PM

Dear Valued Customer,

Over the last month Champion Consulting has made prudent steps for a worst-case scenario in regards to the rapidly spreading Covid-19 (Wuhan Virus) from facility preparation, supply chain disruption, and business continuity standpoint. I am proud to say we feel prepared in all 3 areas:

  • We have increased the frequency of cleaning and disinfection at our core facilities.
  • We have ordered and already received critical components we need for

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Help Desk Upgrade - Aptil 27, 2015 - Completed
Posted by Support Admin on 14 January 2016 11:55 AM

If you are currently located within the nixcore billing system, we will be upgrading your help desk software on April 27, 2016 at 7:00 pm EST. The help desk will be offline through the upgrade. We do not have an ETA on completion; however, we do not expect it to take more than a few hours. During this time, our technical support team will be available via live chat to assist with any issues that may arise.

Thank you for your understanding and as always if you have any questions


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New Website and Account Management Portal!
Posted by Support Admin on 14 January 2016 11:52 AM

We are excited to announce our new website and our new billing and account management system. The website has been redesigned to feature some of our newer products like Cloud hosting plans and VPS SSD options. Many of the pre-existing pages from the old website have been consolidated to bring you a more functional and easier to navigate streamlined website.

Our billing dashboard revisions are designed to give you more control options and management features. We will be migrating


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Help Desk Upgrade - April 20, 2016
Posted by Support Admin on 14 January 2016 11:48 AM

Help Desk Upgrade - April 20, 2016 in the News and Announcements forum

If you are currently located within the nixcore billing system, we will be upgrading your help desk software on April 20, 2016 at 7:00 pm  ...

 


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Help Desk Software by Champion Consulting